Order Processing Times

As a small independent business, we take great care in preparing and dispatching your orders as quickly as possible.

Orders are dispatched within two business days.

UK Domestic Shipping

All orders are shipped via Royal Mail.

At checkout, you can choose between:

• Royal Mail Tracked 24 – typically delivered within 1–2 working days after dispatch

• Royal Mail Tracked 48 – typically delivered within 2–3 working days after dispatch

A tracking number will be emailed once your parcel is on its way.

International Shipping

International shipping is available by request.

Please use the contact form to send us a message with your order request and full address. We will come back to you with a quote for your approval before purchasing. Many Thanks.

Returns & Exchange

We hope you love your purchase. However, if something isn’t quite right, please contact us within 7 days of receiving your order to arrange a return or exchange.

To be eligible for a return, items must be unused, unopened, and in their original packaging.
Please note:

• Shipping costs are non-refundable.

• For hygiene reasons, body and scent products cannot be returned or exchanged.

We’ll do our best to make the process as easy and smooth as possible.

Damaged & Faulty goods

We take great care when packing your order, but if your item arrives damaged or faulty, please get in touch with us right away. We’ll arrange a replacement or full refund as quickly as possible.